FAQs

FAQs

Frequently Asked Questions

Discover quick answers to common questions about Botco.ai's features and functionalities. Our FAQ page is designed to help you navigate and make the most of your chatbot experience efficiently.

General Questions about Botco.ai

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What is Botco.ai?
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How does Botco.ai use AI in its chatbots?
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Can Botco.ai chatbots be integrated with other systems?
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Is Botco.ai compliant with data protection regulations?
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Does Botco.ai support multiple languages?
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What are Botco.ai’s recommendations for user security best practice?

Implementing and Customizing the Chatbot

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How do I add the Botco.ai chatbot to my website?
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Can I customize the appearance of my chatbot?
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What is a 'referral code' in the context of Botco.ai?
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How can I make the chatbot open automatically on my website?
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Can I disable the chat history for privacy reasons?

Using InstaStack

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What is InstaStack in Botco.ai?
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How do I upload documents to InstaStack?
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Is there a file size limit for uploads to InstaStack?
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Can I test the responses generated from my InstaStack data?
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How does InstaStack improve my chatbot's performance?

Deploying the Chatbot

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What steps do I follow to deploy my Botco.ai chatbot?
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Can I specify on which pages my chatbot appears?
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What does 'mounting' the chatbot mean?
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How do I remove the chatbot icon from my website if needed?
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Can the chatbot be launched in full-screen mode?

Authoring and Content Creation

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What is the 'Authoring' tool in Botco.ai?
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How do I add a welcome message to my chatbot?
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Can I create quick replies for users to choose from?
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What is an 'Attribute' card used for in Botco.ai?
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How can I ensure my chatbot only accepts valid phone numbers?
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What's the purpose of the 'Goal' card in Botco.ai?
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Can I send SMS messages directly from the chatbot?

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