Introduction

The document communicates the newly developed features which are deployed and made available on Botco.ai.

Release Version

Current Version: 2023 – March

New Release Version: 2023 – March

Add + between cards to trigger cards popup

This feature makes it easier to add cards between other cards in a block.

Add contact link and attributes to LiveChat handover

The LiveChat handover feature now includes a contact link and attributes making it easier for live agents to find the conversation.

Zendesk live chat integration

The Zendesk live chat integration feature allows for integration of live chat support within the Botco.ai platform.

Greeting Message and Starting Block per URL in app

You can set a custom greeting message with a unique starting block per URL right in the app to personalize the user experience.

Store Previous Session When User Returns

The feature allows the platform to store the previous session when the user returns, providing a seamless user experience.

Make Dashboard Default Tab on Sign In

The feature makes the dashboard the default tab when signing in to the platform saving time for the user and prioritizing a dashboard visit.