Introduction

The document communicates the newly developed features which are deployed and made available on Botco.ai.

Release Version

Current Version: 2022 – October

New Release Version: 2022 – October

New widget parameters to support experiences

When the user clicks on the “x” button, instead of returning to an avatar widget, return users to the new design (they call it side flag). The following parameter needs to be added to the code snippet:

closeToSide: true

We’ve enabled the ability to remove the minimizing action on mobile (the “x” in the top right corner) making the webchat take over the whole website. The following parameters needs to be added to the code snippet:

<script src="https://widget.botco.ai/prod/latest/widget.js"></script>
<script>
BotcoWebchat.mount({
apiKey: 'botco_api_ADDYOURCLIENTSKEYHERE',
hideCloseButtonOnMobile: true,
open: true
});
</script>

We’ve enabled the ability to keep the chat minimized when previously minimized on a different page instead of popping up every time the user changes page. The following parameter needs to be added to the code snippet:

keepGreetingMinimize: true

SMS event and card

This is the first milestone in our SMS feature development. We’ve created and SMS card very similar to a Text card that can be created in authoring and trigger an SMS to the Phone attribute shared by the user.

Contact page security

Now, we ensure that only users with permission can access the contact page and view PII data.

Change the Status filter on Contacts Page

The terms for the Status filter on the contacts page have been updated.

Qualified to Integration Success
Failed to Integration Failed

Email Integration on Launch Page

In Launch page -> Integration -> Email -> User Copy -> Recipient Email Attribute has been renamed as Email Address.

Forms+ P1: Forms as a card

While creating a new group, the system asks the user to create a new block or a new form. Upon selecting Form, the user will enter a Form name and a new layout will be available to add questions.

Start Chat from the Top

Currently, the chat/new message starts from the bottom. It has been updated to the top. Whenever the webchat starts, a new message will appear on top.

2022 - October